Terms and Conditions


Jaca Africa Limited maintains this website as a service to its customers, potential customers, and other interested parties. Your use of this Website and its related services is subject in all respects to these terms and conditions. If you are under 18 years of age, you may only use this Website with the approval of your parent or legal guardian, including your parent’s or legal guardian’s agreement that your use of this website will be governed by and will comply with these terms and conditions.

  1. Copyright and Trademark Information

    The Website, and the information which it contains, is the property of the Company and its affiliates and licensors, and is protected from unauthorized copying and dissemination by Kenya copyright board law, trademark law, international conventions and other intellectual property laws.

  2. Use of the Company’s Website and Its Content

    The information contained in the Website is for general guidance on topics selected by the Company. Such information is provided on a blind basis, without any knowledge as to your identity or specific circumstances. The application and impact of relevant laws will vary from jurisdiction to jurisdiction. There may also be delays, omissions, or inaccuracies in information contained in the Website. The information on this Website is provided with the understanding that the Company and various authors and publishers providing such information do not constitute the rendering of professional advice or services. As such, information on the Website should not be relied upon or used as a substitute for consultation with professional advisors.

    The Company may alter, suspend, or discontinue this Website at any time for any reason, without notice or cost. The Website may become unavailable due to maintenance or malfunction of computer equipment or other reasons.

    No part of the Website may be reproduced or transmitted in any form, by any means, electronic or mechanical, including photocopying and recording, except that the Company authorizes you to view, copy, download, and print the Company’s documents (such as press releases and FAQs) that are available on the Website, subject to the following conditions:

    1. The documents may be used solely for noncommercial, informational purposes.
    2. The documents may not be modified.
    3. Copyright, trademark, and other proprietary notices may not be removed.

    Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this Website or any documents displayed on the Website, through the use of framing or otherwise, except: (a) as expressly permitted by these terms and conditions; or (b) with the prior written permission of the Company or such third party that may own the copyright of material displayed on the Website.

  3. Privacy Policy

    The Company’s Privacy Policy is available at Privacy Policy and is hereby incorporated by reference into these terms and conditions.

  4. Accuracy of Content and Future Modifications to Website

    The information on the Website is believed to be complete and reliable; however, the information may contain technical inaccuracies or typographical errors. In addition, the Company information provided by this Website was current as of the date on which the information was first posted or otherwise made available. The information in any press releases provided by the Website was current as of the date of the particular press release. We update the information provided by this Website, as we deem appropriate.

    If you have any questions about the existence of more current information, please send those questions to info@Jacaafrica.com. We take your questions and requests for information seriously, and we will do our best to respond in a timely manner. However, we cannot guarantee a prompt response in all cases.

    The Company reserves the right to make changes to document names and content, product or service specifications, or other information without obligation to notify any person of such changes.

  5. Fees

    There are no fees to be paid by the buyer to use the Website. The price listed on the Website is exactly what the buyer is charged, exclusive of shipping and potential taxes that the Company may have to add to the final purchase price.

    Once you purchase a product online, you are charged immediately and your payment is transferred to an escrow account, where it is held until confirmation of product validation and shipment, at which point your payment is transferred to the seller’s local bank account. If the product is not positively validated or not delivered, your money will be refunded. The seller is not fully compensated until 2 days after the product arrives at the buyer’s location and the Company has not received a complaint, including visual proof of damage or incorrect delivery, from the buyer. Please refer to our return policy to learn about what qualifies as “damaged.”

    A seller is obligated to send the item that was purchased from the Website and the buyer is obligated to pay for that item. When an item is ordered on the Website, the buyer will pay by credit card or mobile money payments platforms and the Company will hold the money.

  6. Electronic Communications

    When you sign up to use the Website, you are consenting to receive communication from us electronically. We will do this via email or directly through the Website. You agree that any communication sent to you electronically satisfies legal requirements for official communication.

  7. Account, Registration, Password

    You are solely responsible for keeping your account and password information confidential. If you sign up to use the Website, you agree that you are providing us with the accurate, complete information we request from you. We are not responsible for any delays or misunderstandings resulting from incorrect information you submit, or outdated information you do not update. You agree that your password and identification are to be kept confidential and that you will notify the Company if someone unauthorized uses your password.

  8. Information Submitted on Website

    In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are no longer anonymous to us.

    We collect two types of information from visitors of our Website: Personally, identifiable information and non-personally identifiable information.

    If you sign up on our Website or purchase products or services, we request certain personally identifiable information from you. This includes contact information such as your name, telephone numbers, email address, physical and shipping address, as well as financial information such as a credit card number and its expiration date. We use the personally identifiable information that we collect for billing purposes and to fill your orders. If we have trouble processing an order, we also will use this information to contact you. Our third-party processing companies collect credit card numbers and information related to bank accounts, including account numbers and routing numbers, in order to bill you for goods and services. These companies do not retain share, store or use personally identifiable information for any other purposes.

    In addition, if you contact us by email through our Website, we may keep a record of your contact information and correspondence. In any event, we reserve the right to use your email address and any other personally identifiable information that you provide to us to respond to you and to send you marketing materials for our own products and services. We use other third parties to provide marketing, public relations, and web services on the Website. When you sign up for certain services, we will share name and email address information as necessary for the third party to provide that service.

    We will not share your information with outside parties who wish to market other products (i.e. products that Jaca Africa does not sell) and services to you. If at any time, you would like to change your personally identifiable information, or if you no longer wish to receive materials from us or would like your personal information removed from our database, please contact us at info@jacaafrica.com. Alternatively, if you receive materials from us by email you can make use of the “opt out” provision in our communications so that we know that you no longer wish to receive any materials from us.

    Like most websites, our Website may incorporate “pixel tags”, “web beacons”, or similar tracking technologies and “cookies” that allow us to track the actions of visitors of our Website. Pixel tags and cookies are used to collect non-personally identifiable information, such as the name of your internet service provider, the IP address of the computer you are using, the type of browser software and operating system that you use, the date and time you access our Website, the website address, if any, from which you linked directly to our Website, the website address, if any, to which you travel from our Website, your home page customization preferences and other similar traffic-related information. We may aggregate your information with similar data collected from other visitors to help us improve our Website and the products, services, applications, content and features that we provide through our Website. We do not use non-personally identifiable information in any way to create or maintain a personal profile of you or collect personally identifiable information from you. Please refer our privacy policy for more.

  9. Monitoring

    The Company has no obligation to monitor or censor any part of the Website or content found on the Website. However, the Company reserves the right to review, delete, edit, and modify content posted without notifying you. The Company is not obligated to post any content that you submit. The Company reserves the right to disclose any information you post to satisfy legal, regulatory, governmental, or contractual obligations. The Company shall have no liability in connection with any content or content submitted to, shared, posted, or displayed on the Website.

  10. Standards of User Conduct

    If we provide visitors with an opportunity to post information, comments, or any messages on the Website, you may not use this Website and its related services to:

    1. Transmit via or through the Website any information, data, text, images, files, links, software, chat, communication or other materials (“Content”) that is, or which the Company considers in its sole discretion to be, unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, hateful or threatening to any group defined by race, religion, gender, national origin or sexual orientation, or otherwise objectionable, including without limitation blatant expressions of bigotry, prejudice, racism, hatred or excessive profanity or post any obscene, lewd, lascivious, excessively violent, harassing or otherwise objectionable Content;
    2. Sell or promote any products or services that are unlawful in the location at which the Content is posted or received;
    3. Sell or promote controlled pharmaceutical substances, tobacco, fire arms, or alcoholic beverages;
    4. Introduce viruses, worms, Trojan horses and/or harmful code on the Internet;
    5. Display material that exploits children under 18 years of age;
    6. Post any Content or otherwise infringe in any way or violate any copyright, patent, trademark, service mark, trade name, trade secret or other intellectual property right of any third party;
    7. Promote or solicit any business or promote, solicit or participate in multi-level marketing or pyramid schemes;
    8. Harass, embarrass or cause distress or discomfort upon another participant, user, or other individual or entity;
    9. Impersonate any other person, including but not limited to, a Company official, expert or bulletin board leader, guide or host;
    10. Post, collect or disclose any personally identifying information (including account names) or private information about children or any third parties without their consent (or their parent’s consent in case of a person under 18 years of age);
    11. Post or transmit any unsolicited advertising, promotional materials, or any other forms of solicitation on our bulletin boards, including without limitation solicitations of credit card numbers, solicitations for sponsors, or promotion of raffles or contests;
    12. Intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to any regulations having the force of law while using or accessing the Website or in connection with your use of the Website, in any manner; or
    13. Intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to any regulations having the force of law while using or accessing the Website or in connection with your use of the Website, in any manner; or
    14. Invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity.
    15. These are some, though not all, of the activities that may result in removal of content which you post to the Website and/or the termination of your access to the Website. We will attempt to remove any obscene, pornographic, or inappropriate material from the Website. Please contact us at info@jacaafrica.com if you feel something on the Website is inappropriate.
  11. Notice and Take Down Procedures

    If you believe any materials accessible on or from this Website infringe your copyright, you may request removal of those materials (or access thereto) from this Website by contacting the Company at info@jacaafrica.com and providing the following information:

    1. Identification of the copyrighted work that you believe is infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.
    2. Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
    3. Your name, address, telephone number and e-mail address.
    4. A statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law.
    5. A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
    6. A signature or the electronic equivalent from the copyright holder or authorized representative.

The Company’s agent for copyright issues relating to this Website is as follows:

Copyright Agent: Jaca Africa Ltd
E-Mail address: info@jacaafrica.com
In an effort to protect the rights of copyright owners, the Company maintains a policy for the termination, in appropriate circumstances, of subscribers and account holders of this Website who are repeat infringers.

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